Cyber Monday Sale is LIVE!
35% OFF!
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Frequently Asked Questions
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1. What's your contact info?
We pride ourselves on fast and reliable customer service.
You can contact us anytime through Facebook messenger, email, or by phone:
Email: support@athletesgiftshop.com
Phone Number: (914) 214-7153
Phone Hours: Monday - Saturday, 9 a.m - 6 p.m EST
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2. What if I don't see the design I want?
We CAN make designs for any sport or customization.
If you don't see a design you want, please message us on our Facebook page or email us at support@athletesgiftshop.com and we'll send you a preview of the custom design that you'd like.
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3. How long is shipping time?
Please be patient as custom handcrafted designs do take time to make, but we promise it will be worth the wait!
Total Days To Delivery From Order Date:
USA: 3 weeks
International: 5 weeks
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4. What kind fabric is the hoodie made of?
The Outer fabric is ultra-durable and breathable polyester (260GSM). Perfect for active kids who love to play outside.
The Inner lining is high-density brushed fleece fabric for extra comfort and coziness. Keeps your child warm during the colder months.
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5. What's your return policy?
Here at AGS, we are 100% committed to giving you the best experience possible. If you aren't satisfied with your purchase for ANY reason, we will give you a FULL REFUND WITHIN 90 DAYS OF PURCHASE.
