1. What's your contact info?
We pride ourselves on fast and reliable customer service.
You can contact us anytime through Facebook messenger, email, or by phone:
Phone Number: 914-420-8384
Phone Hours: Monday - Saturday, 9 a.m - 6 p.m EST
2. What if I don't see the design I want?
We CAN make designs for any sport or customization.
If you don't see a design you want, please message us on our Facebook page or email us at firstname.lastname@example.org and we'll send you a preview of the custom design that you'd like.
3. How long is shipping time?
Please be patient as custom handcrafted designs do take time to make, but we promise it will be worth the wait!
USA: 15 - 21 days
UK, Germany, France, and Denmark: 26 - 34 days
South Korea: 15 - 21 days
Japan: 26 - 34 days
4. How many medals can this hold?
The answer to this is really subjective. You can fit 40+ medals with a tight fit. If you want each medal to be seen individually, you can comfortably fit 20 medals.
5. How do I hang these?
Each Medal Hanger comes with screws and drywall anchors, so you don't have to go searching for any extra material. Installation is very simple and takes only a few minutes.
6. What is the size of the Medal Hanger?
Our Medal Hangers have 17.5 inches in width and 12 inches in height.
7. What's your return policy?
Here at PMH, we are 100% committed to giving you the best experience possible. If you aren't satisfied with your purchase for ANY reason, we will give you a FULL REFUND WITHIN 90 DAYS OF PURCHASE.
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