Shipping & Returns

What's your refund policy?

We are extremely confident in our product quality and our service, which is why we have one of the most flexible refund policies in the industry.

If you are not satisfied with your purchase, no matter the reason, you are guaranteed a full refund, within 90 days of purchase.
How long is shipping?
Ship Time Medal Hangers
- Orders Placed January - November: For custom medal hangers, please allow 2-3 weeks from the order date for delivery.
- Orders Placed in December: To receive your custom medal hanger by December 25, 2024, place your order by December 12, 2024, with standard shipping. For orders placed after December 12, express shipping options will be available at checkout.
Handling time for Medal Displays

Our customized products require a minimum of 48 hours for design and production AFTER you have approved your preview. Handling time may increase in busy seasons.

Ship Time All Other Customized Products
- Orders Placed January - November: For custom pieces, please allow 2-3 weeks from the order date for delivery.
- Orders Placed in December: To ensure delivery by December 25, 2024, place your order by December 6, 2024.
How much is shipping?

Orders above $100 include free standard shipping.

Orders under $100, shipping is $7.95

Common Questions

Where are these made?

We proudly manufacture right here in the US, in Orlando, Florida using 100% American sourced steel.
I can't find the sport I want, what should I do?

We can make designs for any sport or customization.

Just message us on our Facebook page or email us at support@athletesgiftshop.com and we'll send you a preview of the custom design that you'd like.
How many medals can this hold?

Our medal hangers can hold over 40 medals. It can fit even more depending on how tightly together you're willing to place the medals.
How do I install the medal hanger?

Each medal hanger has pre-drilled holes and comes with screws and drywall anchors, so you don't have to go searching for any extra material. Installation is very simple and takes only a few minutes.
What are the dimensions of the medal hanger?

Our medal hangers are 17.5 inches in width and 12 inches in height.